iMessanger - blank window

Krzysztof Kołaczkowski's Avatar

Krzysztof Kołaczkowski

08 Apr, 2016 08:04 AM

Hi,

Since couple of days I have problem with my iMessenger. Running on Macbook Pro and Maverick.

When I launch the App I can see the progress bar but when finished app window turns completely white. Messages are being received apparently since I can counter when app is in background but I simply cannot see them and cannot write.

Have anyone faced with such problem?

Best regards,
K.

  1. Support Staff 1 Posted by support on 08 Apr, 2016 04:18 PM

    support's Avatar

    Hi,
    only you have this problem, pls send us your Mac UUID, we will send you an update.

    Regards,
    Mac Appsters Team.

  2. 2 Posted by Krzysztof Kolac... on 11 Apr, 2016 07:15 AM

    Krzysztof Kolaczkowski's Avatar

    Hi,

    This is my Mac UUID: 02F801D4-0A46-5B3C-A296-F0E62CCCB156

    Best regards,
    KK.

  3. Support Staff 3 Posted by support on 11 Apr, 2016 12:17 PM

    support's Avatar
  4. 4 Posted by Krzysztof Kolac... on 11 Apr, 2016 02:16 PM

    Krzysztof Kolaczkowski's Avatar

    Hi,

    the result is very same :(

    Regards,
    KK.

  5. Support Staff 5 Posted by support on 11 Apr, 2016 03:11 PM

    support's Avatar

    Hi,
    What 's your OS X version 10.9 Maverick ?

  6. 6 Posted by Krzysztof Kolac... on 11 Apr, 2016 04:09 PM

    Krzysztof Kolaczkowski's Avatar

    It's 10.9.5

  7. Support Staff 7 Posted by support on 11 Apr, 2016 04:37 PM

    support's Avatar

    seem the problem is on 10.9, as we hard to test because the OS too old.
    We create new update at : https://www.dropbox.com/s/lwkgcf3rcex2x8g/iMessenger.app.zip?dl=0

    let me know if it fix your issues.

  8. 8 Posted by Krzysztof Kolac... on 11 Apr, 2016 10:02 PM

    Krzysztof Kolaczkowski's Avatar

    Unfortunately it didn't :(

    Regards,
    KK

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