making voice calls

marc's Avatar


18 Jul, 2016 09:07 PM

I downloaded the hangouts plus app via the app store. I can't get it to make calls. It looks like you have another version available directly. If so how do I get access to it.

On another note, you might want to disclose that on the iOS app store. I almost walked away and was ready to pan you for a bad product.

  1. 1 Posted by marc on 18 Jul, 2016 09:08 PM

    marc's Avatar

    I have downloaded and enabled the required plugins.

  2. Support Staff 2 Posted by support on 19 Jul, 2016 01:15 AM

    support's Avatar


    Apple sandbox policy prevent load plugin for phone call, pls send us your Mac serial, we will send you an update that support Phone Call.

    Mac Appsters Team.

  3. 3 Posted by marc on 19 Jul, 2016 01:31 AM

    marc's Avatar

    UUID is: 0C6450B4-D102-50EA-8103-45A58779A9F8
    Serial number is: C02NN0FGG3QT

    Thanks. Glad I found this issue raised on your help center. I am due to
    replace my macbook pro when the new ones ship. I assume we can figure that
    out then?


  4. Support Staff 4 Posted by support on 19 Jul, 2016 01:46 AM

    support's Avatar

    Here is download update link :

    Send us your new UUID when move to a new Mac .

    Mac Appsters Team.

  5. 5 Posted by marc on 19 Jul, 2016 01:53 AM

    marc's Avatar

    Thanks. Got it to work. I like the software because it does not require a
    browser. I hope you find a way around the sandbox problem.


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