making voice calls

marc's Avatar

marc

18 Jul, 2016 09:07 PM

I downloaded the hangouts plus app via the app store. I can't get it to make calls. It looks like you have another version available directly. If so how do I get access to it.

On another note, you might want to disclose that on the iOS app store. I almost walked away and was ready to pan you for a bad product.

  1. 1 Posted by marc on 18 Jul, 2016 09:08 PM

    marc's Avatar

    I have downloaded and enabled the required plugins.

  2. Support Staff 2 Posted by support on 19 Jul, 2016 01:15 AM

    support's Avatar

    Hi,

    Apple sandbox policy prevent load plugin for phone call, pls send us your Mac serial, we will send you an update that support Phone Call.

    Regards,
    Mac Appsters Team.

  3. 3 Posted by marc on 19 Jul, 2016 01:31 AM

    marc's Avatar

    UUID is: 0C6450B4-D102-50EA-8103-45A58779A9F8
    Serial number is: C02NN0FGG3QT

    Thanks. Glad I found this issue raised on your help center. I am due to
    replace my macbook pro when the new ones ship. I assume we can figure that
    out then?

    -marc

  4. Support Staff 4 Posted by support on 19 Jul, 2016 01:46 AM

    support's Avatar

    Here is download update link :
    https://www.dropbox.com/s/r6ykhbua2eerh72/Hangouts%20Plus.app.zip?dl=0

    Send us your new UUID when move to a new Mac .

    Regards,
    Mac Appsters Team.

  5. 5 Posted by marc on 19 Jul, 2016 01:53 AM

    marc's Avatar

    Thanks. Got it to work. I like the software because it does not require a
    browser. I hope you find a way around the sandbox problem.

    Best.
    -marc

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