Says Email doesnt exist

Kyle Hassan's Avatar

Kyle Hassan

07 Sep, 2016 05:56 PM

Hey there, I got my outlook account through my school and they gave me my email address: ([email blocked]). my password is: (929859Atari1). I just bought a $3 app to view my emails from my desktop on my mac. Although i can sign in to my account via web browser, the desktop app says my account doesn't exist. Do you think you could help me solve my problem?

  1. 1 Posted by morten on 07 Sep, 2016 06:02 PM

    morten's Avatar

    Hello,
    pls click on Gear button and switch to Office 365 account type.

  2. Support Staff 2 Posted by support on 07 Sep, 2016 06:04 PM

    support's Avatar

    Hi,
    Hello,
    pls click on Gear button and switch to Office 365 account type (see attached image).

    Best,
    MAS team.

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