Hangouts Plus didn't survive MacOS Sierra upgrade very well at all

Sue Amar's Avatar

Sue Amar

02 Nov, 2016 04:52 PM

The app is functioning very differently. The menu options are gone (Top Left), each conversation starts in separate box (On Left), and when you push arrow to move the conversation (to the right) it expands as an unnamed chat and you can tell which chat is which. With several conversations going at once it is very un-productive and lots of extra clicking....

For my professional needs this app is basically non-functioning now.

Is there a plan to fix? Any suggestions? Can I get my money back now? I may need to find another product.

Sue

  1. Support Staff 1 Posted by support on 02 Nov, 2016 04:58 PM

    support's Avatar

    Hello,
    It isn't Sierra problem, Google did change something and we are working on a new update to fix it
    We will update you ASAP.

    Thanks,
    Mac Appsters Team.

  2. 2 Posted by Sue Amar on 02 Nov, 2016 06:20 PM

    Sue Amar's Avatar

    Thank you for your reply, glad to hear you are working on it and will be
    able to update me. Appreciate it!!!

  3. Support Staff 3 Posted by support on 03 Nov, 2016 06:52 PM

    support's Avatar

    Hi,
    Pls download update version at :
    https://www.dropbox.com/s/u1l38ovhb5pm1sb/Hangouts%20Plus.app.zip?dl=0

    We are in progress submit this version to MAS.
    Thanks.
    Mac Appsters Team.

  4. 4 Posted by Sue Amar on 03 Nov, 2016 10:18 PM

    Sue Amar's Avatar

    Hi Thank you! My dropbox expired, and I hardly use it, is there any way to
    get to this file without paying for Dropbox?? Thx, Sue

  5. Support Staff 5 Posted by support on 04 Nov, 2016 12:02 AM

    support's Avatar

    You can download by use safari or Chrome, open https://www.dropbox.com/s/u1l38ovhb5pm1sb/Hangouts%20Plus.app.zip?dl=0
    in your Chrome and select "Direct download" from drill down menu ( see attachment)

  6. 6 Posted by Sue Amar on 17 Nov, 2016 05:43 PM

    Sue Amar's Avatar

    Thanks. This worked.

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