App won't open

Sandy's Avatar

Sandy

19 Dec, 2016 08:33 PM

I purchased the Mail + Outlook on Dec 9. Received a pop up that something went wrong - refresh page. I cannot refresh page and still cannot open the app. Please advise on a fix or refund. Thanks.

  1. Support Staff 1 Posted by support on 20 Dec, 2016 05:09 AM

    support's Avatar

    Hi,
    I guest you are using old Outlook ? can you attached error screenshot ?
    I think it is error from Microsoft server, can you try login to https://mail.live.com from Sarari browser?

    Best regards,
    Mac Appsters Team.

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