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marcel

05 Oct, 2017 05:12 PM

I have problem to sync two files of 172 mo each. Are they any maximum file size able to sync ?

1. Support Staff 1 Posted by support on 05 Oct, 2017 06:08 PM

   

   Hi,
   127Mb ? it isn't too big.

   Can you please send us MultiDrive’s log files, it stored in "~/Library/Containers/com.macappsters.SyncPlus/Data/Documents” folder, all .txt files

   Thanks.

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2. 2 Posted by Marcel Collet on 05 Oct, 2017 07:43 PM

   

   Thanks,
   Here it is...
   Krgds,

   • log-0700C5.txt 9.07 KB
   • log-048117.txt 203 KB
   • log-C62C04.txt 4.05 KB
   • log-EDC626.txt 22.1 KB
   • log-3A6D32.txt 28.6 KB
   • log-5EBDDA.txt 7.4 KB
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3. Support Staff 3 Posted by support on 06 Oct, 2017 05:24 PM

   

   Hi,
   We see a lot of Network timeout info .
   Pls try download the update version at : https://www.dropbox.com/s/ev3iukqx2mv5xzo/MultiDrive.zip?dl=0
   Before run app, pls delete this folder “ "~/Library/Containers/com.macappsters.SyncPlus”

   It will reset MultiDrive data and sync again.
   Let us know if it work for you .

   Regards,
   Mac Appsters Team.

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