Contacts List is missing on app

Lilian's Avatar


30 Oct, 2015 07:15 PM


I just bought and installed Hangouts Plus, looks cool but my contacts list is completely blank which means I cannot start any conversations. Any idea on how to solve it? Otherwise the app is useless for me.


  1. 1 Posted by Lilian on 30 Oct, 2015 07:15 PM

    Lilian's Avatar

    Here's a screenshot os the app.

  2. Support Staff 2 Posted by support on 30 Oct, 2015 07:29 PM

    support's Avatar


    Please make sure bellow options is in your Gmail Account Setting :
    1. Make sure your gmail account enabled Chat.
Gmail -> Mail settings -> Chat - > Chat On.

    2. Disable Right-side Chat (if it was enabled). 
go to Gmail -> Mail settings -> Labs -> Search for Right-side chating the page -> Set it to Disable -> ClickSave Changes at the bottom of the page.

    Then Quit and Reopen the Hangouts App.
    Let us know if it fixed your problem.

    Mac Appsters Team.

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